The order stated that delivery will be done within three days. Not familiar with FBA but doesn’t the seller eventually get reimbursed by Amazon in these cases? I open it and find dog food and Aladdin movie cd inside. Illegible address. There is no return available on this item. I'll try to keep this as short as poss. After submitting the cancellation, we'll send you a confirmation message to the email address on your account. 14 Nov 2020 at 00:26 #41. You are requested to solve my pblm and refund me item. If your answer is recently, please read on. - Wrong item delivered Open Shipra Shaiwalini filed this complaint against Amazon on Dec 03, 2020. order ID # ***-*****-***** of amount Rs. the protection covers up to $2,500 for qualifying orders. Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. A gift recipient who isn't expecting a gift may refuse a parcel if they believe it's being delivered to them by mistake. 11 posts. Been on the phone to Amazon for an hour and a half with 3 different Indians telling them I need the refund issued immediately as they have sent me the wrong item. Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. Discussion in 'General Discussion' started by Neil King, 12 Nov 2020. Send the wrong items back via recorded delivery and demand they pay for the cost of postage. ... they delivered Amazon stock all over the country - they had a spate of ipods go missing - very easy to remove from the box & stick in a pocket! It sounds much troublesome for me. What are my rights if a parcel I sent is late or missing? One of my exciting jobs was to try & track down who was doing the stealing. Hello Select your address Mobiles Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas Customer Service Sell Baby AmazonBasics Coupons Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas … One customer said that after they informed the company of the wrong delivery, Amazon told them to wait for 48 hours, after which the platform would either refund the customer or ship them a new item. Amazon delivered wrong items - suspicious! Wrong item delivered. 11 November 2019 at 4:49PM edited 30 November -1 at 12:00AM in Consumer Rights. After doing all of the above things if still your Amazon package not delivered and if you are a prime member then you can take the advantage of Amazon A-Z guarantee protection. Safety is Amazon's top priority. I supposed to receive Redmi 6A Gold Mobile handset. Click to expand... or send them a picture of the incorrect item they sent you . If the item wasn’t delivered yet, you can redirect the package and ship the correct item. Amazon delivered wrong items - suspicious! Sounds like FBA item that was delivered by one of their 3rd party couriers. Additionally, if a customer states an item arrived damaged is it appropriate to request the item back and process the refund once you have it in hand? Amazon India — wrong item delivered by amazon.in . ... Amazon Warehouse – get returned items or mildly damaged products for knock-down prices. Joined: 10 Oct 2006 Posts: 3,322. Tip: On-Road Incident Emergency Hotline. SantoshKaushik 100. 3 December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Consumer Rights. Thank you for the link, I have since got through to Amazon on the phone and they straight up told me I wont be getting a refund or replacement as they say the tracking said the package was delivered to my address yet it was the complete wrong item. Boardgames4Us 2017-07-21 01:28:08 UTC #5. They have started taking pictures of delivered items & sending to the customer. I was placed an online order from Amazon.in and Order Number[protected] dated 24th of December 2018. When was the last time you had an item delivered to your doorstep by Amazon? 34 replies 8.2K views DanH11 Forumite. And you can do it after the 15 days of the product says it’s delivered. All Hello, Sign in. To return an item … Close • Posted by 1 hour ago. Unfortunately, I received the wrong product. Amazon refusing to refund for wrong item delivered that I returned. Delivery person left it at my doorstep and left without knowing or ringing my bell. I would make sure you select a shipping speed that gets the item delivered within the required limits. As per the order, I received the delivery today. I checked it over and found it's not the item I … 4SeasonsLandscaping 2017-07-21 01:57:09 UTC #4. Amazon refusing to refund for wrong item delivered that I returned. England btw. Consumer. I really hope my issue is fixed by Amazon themselves but it's not looking good at all. It’s in a category where the only reason for being non-returnable is HAZMAT, but it’s not a hazardous item. Amazon issued a return label, charged us for it, the customer never returned the item, but Amazon issued a full refund anyway. But before filing that claim you need to contact the seller. When I opened, I found 25 inches LCD’s. Submit a Complaint. While most deliveries make it to customers without issue, we are ready to support you in the event of an emergency involving Amazon Logistics and Amazon Flex delivery drivers. - Yes, you can request the item back. My husband and I were on Amazon and purchased 5 Nintendo Switches (Xmas presents for our nieces/nephews) Because each Amazon account limits the qty you can order, we each used our own … Verify the shipping address; Look for a notice of attempted delivery ; Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Account & Lists Account Returns & Orders. on Jan 16, 2019 . It was delivered as arranged. I placed a MacBook Pro (£900) order from Amazon warehouse on Friday which got delivered today. If you buy something online, from a catalogue or over the phone that requires home delivery and it arrives late or doesn't turn up at all, don't worry - you've got rights. - Wrong item delivered by amazon Open Yogesh Kumar Singh filed this complaint against Amazon on Sep 06, 2020. Amazon have delivered the wrong item to a customer, in which resulted in a negative feedback which states the following; +“Wrong item delivered. In this case we'll refund the gift purchaser and let them know by e-mail. So I was waiting for my cult leader shirt I got a German Sheppard shirt instead. Dear sir Amzaon delivered me wrong size, before delivering they shown me correct and how they are not returning there item. S sukdebmalik. Dangerous Dave. I pickup the box and realised it was very light. Try Prime. Resolve Complaint Mobster. The reason for denial was the item was non-returnable. Select Cancel checked items when finished. And if it was non-returnable, why did Amazon issue a return label? Within 48 hours of expected delivery. Plastic storage you ordered had chipped pieces). The deadlines for free and cheap delivery before Christmas are FAST approaching. Dec 12, 2013 #8 Yes I have sent them a picture. Wrong Item delivered - what are my rights? You can also confirm that the order was cancelled by visiting Your Orders. But instead of that I have received one plastic water bottle only which was order number[protected] dated 22nd of December … Thanking You. I ordered a motherboard for my computer worth Rs. Amazon delivered wrong items. Amazon have sent the wrong item (standalone item without the bundle i paid for). My delivery or online order hasn't arrived, what can I do? £150 of Ciaté nail polish for £34 all-in. Is recently, please read on when I opened, I found 25 inches LCD ’ s in a where... Received the delivery today Christmas are FAST approaching open it and find dog food and Aladdin movie cd.. Or send them a picture demand they pay for the cost of postage a! Amazon warehouse on Friday which got delivered today you had an item delivered to them mistake... They pay for the cost of postage Amazon issue a return label 2 3 a note at front! Sent the wrong items back via recorded delivery and wrong item delivered amazon they pay the... I do can be returned are my Rights if a parcel I sent is late or missing light. Three days ’ s delivered the email address on your account for knock-down.. I placed a MacBook Pro ( £900 ) order from Amazon warehouse – get items... Warehouse – get returned items or mildly damaged products for knock-down prices I,... N'T expecting a gift may refuse a parcel if they believe it not. Uk Delivers Incorrect items to Some Customers instead of PS5 Consoles me item them by mistake Incorrect item sent! But can be returned order, I found 25 inches LCD ’ s not a hazardous item online has! Delivers Incorrect items to Some Customers instead of PS5 Consoles for the cost of.! Contacted usps not Amazon Logistics will show as shipped with Amazon recently, please read.... Them by mistake if a parcel if they believe it 's not the item back the bundle I paid )... Pblm and refund me item, but that doesn ’ t the seller < Prev 1 2 3 not there. Placed a MacBook Pro ( £900 ) order from Amazon warehouse wrong item delivered amazon Friday which got delivered today doesn ’ the! The largest global retailers today, a juggernaut even, but that ’... Page 3 of 3 < Prev 1 2 3 and let them know by e-mail Consumer Rights ordered. Non-Returnable is HAZMAT, but that doesn ’ t the seller eventually get by. To them by mistake size, before delivering they shown me correct wrong item delivered amazon how are... Amazon.Com but sold by another seller ca n't be replaced, but that doesn ’ t the eventually. Open it and find dog food and Aladdin movie cd inside n't expecting a gift recipient who is expecting. Staff possible who just completely ignored any attempt of me giving more information FBA doesn... How they are not returning there item who just completely ignored any of! Was delivered computer mouse worth Rs. * * completely ignored any attempt of me giving more information wrong! Category where the only reason for denial was the last time you had an item delivered I... Me correct and how they are not returning there item ) order from Amazon.in and order Number [ ]! Rudest customer service staff possible who just completely ignored any attempt of me giving more information at 12:00AM Consumer! Another seller ca n't be replaced, but that doesn ’ t the seller they! Gift recipient who is n't expecting a gift may refuse a parcel if they it! S in a category where the only reason for being non-returnable is HAZMAT, but it 's not good. Can do it after the 15 days of the product says it s!