The item was damaged en route to its destination. I check my email and it said it was delivered and signed for by Catchman. Order ahead & we’ll have it waiting for you at the store. Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. Subject: UPS says they delivered a package from Target but I never got it - Anonymous The delivery person marks a package as delivered, doesn't make it to the door or were not home, then throws it back on the truck until he/she feels like coming again. Before I had received this information from DHL, they delivered the package anyway. Package delivered but not recieved The tracking for my package says it was delivered at 10:44 a.m this morning but upon checking less than 10 minutes later there was no package. My neighbors are not, as far … If you bought something from a business to be delivered, it’s the seller’s responsibility to make sure the item is delivered to you. Example: You purchased five pairs of fuzzy dice and only received four. You purchased a specific quantity of an item but received the wrong amount. I will contact USPS first thing in the morning. Getting the order cancelled I made them understand they failed to deliver on their promise but it was taking between 24-48hrs to hear back from the support team. If the seller used a courier, they should chase the courier to find out what’s happened to your order - it’s not your responsibility. If your order is missing an item: Multiple shipments; If you were sent the wrong item: Wrong item; If your item arrived in a less-than-satisfactory condition: Damaged, defective, or unsatisfactory; If your tracking information shows delivery confirmation but you're unable to find your package: Delivered but not received Same Day Delivery. But you don’t have to panic when your Amazon package not delivered. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. The item is missing parts or features, and this was not disclosed. Well I was at work and there is not Catchman. I had placed the order on 1/28 and got a notice that UPS delivered it on 1/30. I ordered and Apple watch on sale and it was sent by Fedex. I live in a private drive so it is unlikely it was stolen within the 10-15 minutes. Order Pickup. Get groceries, essentials & more delivered to your door by a Shipt shopper. So I did the right things sent it to my work. I filed a report with the Post Office, but they said the shipper has to file the claim, not the intended recipient. Check the delivery address you gave the seller. However, the product described on the waybill was not the product ordered and delivered. Try it free for 4 weeks or pay a one-time delivery fee. I went to check my porch… no package. I bought the item because they said it would be delivered within 7 working days, and I was not willing to wait 2 more weeks for this. Re: Item not received- tracking says delivered If your package is placed in a communal lock box and the key to that box is misplaced in one of your neighbor mailbox,then it is up to honesty of your neighbor to either return the package to you,to the apt building front desk or take it home and CELEBRATE! It was a product my wife had ordered so it was not a scam of us. I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. Also the price on the waybill was much less than the actual price. I received an item from another seller on the same order on the same day USPS says they delivered the items (two from same seller) that were not delivered. This is very effective: Hi customername, I’m sorry to hear the package went missing. 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